Monday, November 25, 2019

Safeway Supermarket Essay Essay Example

Safeway Supermarket Essay Essay Example Safeway Supermarket Essay Essay Safeway Supermarket Essay Essay Safeway Company has policies that require employees to smile at and do oculus contacts with clients. Most of the clients would see this sort of facial gestures as a friendly manner of making concern. but some clients might misconstrue them as a â€Å"flirt† . Twelve employees had filed ailments about this â€Å"Superior Service† policy and found it unethical for the company to hold clandestine shoppers to descry if there is any lawbreaker. This led to Union to acquire involved and suggest the company to modify the policy. However. the central offices disagreed that the policy was the cause of the misinterpretation. And they think it is necessary to develop their employees to be friendly and holding the right attitude to function their clients. Analysis of the Case Due to the â€Å"Superior Service† Policy implemented by Safeway. clients have two typical letter writer illations on the employees:* Positive: A friendly manner of making concern.* Negative: Employee purpose or effort to chat up with the clients. Although the instances of clients holding a negative letter writer illations on the Safeway Employees is little nevertheless it was a major concern which lead the Union to be involved and accordingly the Policy to be abolished. Q1. How. specifically. is the procedure of ascription illustrated in this instance? Causal Attribution is study on the causes of behaviour based on the followers: * Internal: based on actions for which the person is responsible. * External: based on state of affairss over which the person has no control. Majority of the clients are utilizing Positive letter writer illations to associate the employees to be friendly. The internal causes might be the employees are friendly. helpful and socially natured persons. On the other manus. the external causes might be the employees need to purely follow by the Policy of implemented by Safeway. Culture and norm practiced in Safeway. fright of being sent of Smile School. portion of their KPI and Job Descriptions. Certain clients are utilizing Negative letter writer illations to associate the employees to be coquettish. The internal causes are likely due to the â€Å"Easy going† and â€Å"very social† personalities of the employees. On the other hands the external causes are due to the enlisting and choice procedure in Safeway. the civilization of the company. The negative letter writer illations might be due to the following perceptual prejudices:* Fundamental ascription mistake* Halo consequence* Similar-to-me consequence* First feeling mistake* Selective perceptual experience* Pigeonholing Q2. What do you supposed is being done to assist develop people to be friendlier toward clients? In other words. what would you conceive of goes on in Safeway’s â€Å"Smile Schools† ? Learning is procedure where a comparatively lasting alteration in behavior happening as a consequence of experience. Operant Conditioning is the signifier of acquisition in which people associate the effects of their actions with the actions themselves. Normally the behaviours with positive effects are acquired whilst the behaviours with negative effects tend to be eliminated. Observational Learning is the signifier of acquisition in which people get new behaviours by consistently detecting the wagess and penalties given to others. For Safeway to efficaciously develop the employees to be friendlier. a assortment of developing techniques should be used. Either the preparation should be conducted officially in category in the Smile School and later via on occupation preparation. The Smile School categories should include developing on basic communicating accomplishments. recognizing accomplishments. client relationship accomplishments. Role Play should be included as an effectual manner to integrate the transportation of cognition and accomplishments of the engagement. support of the cognition acquired. Participant can associate to existent life experiences and trainers can measure defects and supply feedback. One of the Role Play should include scenario how to manage hard client under assorted state of affairss. The formal preparation and on occupation preparation would supply both positive and negative support. Positive support is the procedure by which people learn to execute behaviours that lead to the presentation of desired results while negative support is the procedure by which people learn to execute Acts of the Apostless that lead to the remotion of unsought events. Training should be conducted uninterrupted and ongoing so that it will be a uninterrupted support in which all desired behaviours are reinforced. Reinforcement should avoid penalty and should merely be used penalty as the last resort. The aim of penalty is diminishing the unwanted behaviour by following it with unwanted effects. Q3. Describe what you believe might be the progressive subject measure outlined in the warning missive to unfriendly Safeway clerks. Once preparation has been completed and the desired results still have non been reached. Safeway could follow taking progressive subject stairss as illustrated in the diagram below: It is a systematic and progressive method to reenforce the coveted consequence. The coveted consequence and the defects must be communicated decently. Written warning must spell out what is required from the employees. what are the defects. what action will be taken and the effects.

Thursday, November 21, 2019

Sea world orlando Essay Example | Topics and Well Written Essays - 250 words

Sea world orlando - Essay Example The park is highly popular as tourist spot for children and adults alike. The theme based marine park has contributed to the environment conservation and preservation mainly through its adventure trips and exhibitions of wild lives of ocean. The highlights of the park are its killer whale; seal and dolphin display; adventure rides like wild arctic, Shamu happy harbor, journey to Atlantis; shows, exhibits; and wild life experience with killer whale, penguins, dolphins and other marine lives. The exhilarating ride and breathtaking shows keep the visitors entranced. Some of the rides like Shamu are thrilling in their experience as they take the riders under the oceans to have a close animal encounter. The various adventure camps and programs are especially helpful in creating deep awareness of the ocean wild life creatures as many of them encourage interaction with the sea animals. The friendly penguins and playful dolphins serve dual purpose of entertaining visitors and creating awareness amongst them. The normal hours from October 6, 2011 would be from 9 a.m to 6

Wednesday, November 20, 2019

Are social networks a positive phenomenon Essay Example | Topics and Well Written Essays - 750 words

Are social networks a positive phenomenon - Essay Example When considering the nature of social networking as a phenomenon or lasting element of culture, one must consider the means by which networking has already made a significant impact within society. In these regards, perhaps the most important or meaningful can be found within the field of education. Within education social networking has taken hold in many classroom environments through innovative learning solutions. One such example is that of the networking device Ning. Teachers throughout the country have been able to implement Ning to advance classroom project collaboration in functional and innovative ways. For instance, one such method of collaborative processing has been shown to occur in English classrooms when the instructor is able to assign homework to students through this messaging system, allowing them to collaboratively brainstorm projects, and to seek advice from each other on challenging passages and group projects (Fraser & Dutta, 2008). While such collaborative thi nking was previously relegated to the classroom environment it is now able to be carried over to homework situations. This has expanded the intellectual reaches of the classroom and made social networking an essential aspect of this process (Dede, 2005). ... In these regards one must only consider how a platform such as Facebook has brought individuals into contact with each other throughout the nation and world. While only a decade ago immediate social communication with individuals in another country could only be conducted through email or telephone, Facebook and Twitter allow individuals to remain in contact with each other through indirect yet strong and profound means. This not only constitutes a means of communicating that is on par with the previously mentioned means of communication, but functions as an entirely unique form of socialization. Through these social networking platforms individuals can readily meet people through the world and communicate not simply through verbal dialogue, but engage in self-expression through pictures and songs. This means of communication allows for newfound means of interaction and expression that goes beyond past forms of social communication, advancing knowledge of the world through improved c ollaboration. Perhaps the most pressing question of social networking is not whether it will be considered a phenomenon, but in what forms it will evolve. As has been demonstrated social networking is a vital element of contemporary culture and not merely a trend, yet it is also clear that networking is constantly evolving. When one considers that past forms of networking communication as embodied in MySpace and Friendster quickly gave out to the more functional Facebook, it should come as no surprise that social networking as a solid definitive aspect of culture must evolve into a form of communication that is even more advanced than current networking

Monday, November 18, 2019

Innovation and Enterprise Buisness plan Essay Example | Topics and Well Written Essays - 2000 words

Innovation and Enterprise Buisness plan - Essay Example ......................4 3.2 Opportunity specification indicating costs and payback.......................5 3.3 Staffing of the proposal.........................................................................7 3.4 Application of the proposal to future planning......................................8 4. Conclusion...................................................................................................9 References...............................................................................................................10 1. EXECUTIVE SUMMARY Competition is a characteristic of every market and thus, businesses have to come up with ways that they can use to deal with the competition in their market. In the sector of petroleum engineering, the competition is high since the number of businesses dealing in exploration and sale of oil and gas products is very high. The report aims at giving one strategy that can be used by a business to increase its customer base. The strategy d iscussed in the report is introduction of new products in the market through exploration. Chevron is petroleum engineering Coorporation based in California, which mainly deals with exploration and sale of crude oil, natural gas, and other petroleum products. The report gives the details that the company will follow in its proposal of exploring a new petroleum reservoir in UK. Therefore, the report will analyse such issues as the staffs required, the financial analysis, and the use of the proposal in future planning of the company. 2. INTRODUCTION Chevron Company was started in the year 1879 as Pacific Coast Oil Copmany. It is in the year 1984 that its name was changed to Chevron, after a merger with a company referred to as Gulf Oil Corporation. The company explores, produces and transports crude oil and natural gas. In addition, the company also manufactures and transports petroleum products. Over the years, it has also managed to generate power and produce renewable energy sources such as geothermal energy. Chevron Corporation is recognized as one of the leading energy companies in the world due to its high capacity fuel production. For instance, the company produces over 2.5 million barrels of oil per day. Despite this high production, the company still desires to explore more oil in order to meet the increasing energy demands of the world. Therefore, the company is planning a project that will aid in aid in exploration of a certain identified oil reservoir. The major objective of the exploration is to assist the company to increase its production capacity. The products manufactured thereafter will also widen the market of the company since; customers will have a variety of petroleum products from which to choose. In addition, the company will be able to meet customers demand for energy. 3. PROJECT DESCRIPTION 3.0 Goals and Objectives The key goals and objectives of the project are to ensure increased and diversified variety of energy sources in the company (Kahn,  2006, 5). In addition, the project also aims at increasing the number of customers served by the company. On the other hand, other factors such as competition and increased demand for petroleum products have also caused the company to consider exploring the new oil reservoir. This is because; the company will be more competitive in the market if it serves more variety of products than its competitors do. The company also has a goal of meeting the customers’ needs that have not yet been met. For instance, some customers

Wednesday, November 13, 2019

Ray Bradbury Biography :: essays research papers

Ray Bradbury Biography U.S. author, born in Waukegan, Ill., on Aug. 22, 1920. In his stories, Bradbury wove together the intrigue of changing technology with insightful social commentary. One of his best-known works was 'The Martian Chronicles’; a collection of interrelated stories concerning colonization of the planet Mars those attracted readers both young and old. In it, Bradbury portrayed the strengths and weaknesses of human beings as they encountered a new world. Ray Bradbury grew up in Waukegan and in Los Angeles, where he founded a magazine called Futuria Fantasia while in high school. He sold his first short story when he was 21 years old. His early stories were published in pulp magazines, but Bradbury later published stories in such mainstream magazines as The New Yorker, Mademoiselle, and the Saturday Evening Post. His science fiction and fantasy short-story collections included 'The Martian Chronicles', 'The Illustrated Man', and 'Dinosaur Tales'. Bradbury's 1980 collection, 'The Stories of Ray Bradbury', covers a wide range of topics, none of which is truly science fiction. His novels included 'Fahrenheit 451', Dandelion Wine, and 'Something Wicked This Way Comes'. 'Fahrenheit 451' was made into a motion picture in 1966, and 'The Martian Chronicles' later appeared both as a motion picture and a television miniseries. In 1954 Bradbury was honored with an award from the National Institute of Arts and Letters for his contribution to American literature. In 1956 he collaborated with John Huston to create the screenplay for 'Moby Dick'. In addition to fiction Bradbury wrote 'Zen and the Art of Writing' and also published such dramas as 'The Anthem Sprinters’, 'The Wonderful Ice Cream Suit, The Pedestrian’, and volumes of poetry including 'When Elephants Last in the Dooryard Bloomed', 'Where Robot Mice & Robot Men Run Around in Robot Towns', and 'The Haunted Computer and the Android Pope'.